{"id":1013086,"date":"2022-12-14T06:40:40","date_gmt":"2022-12-14T06:40:40","guid":{"rendered":"https:\/\/www.dataction.com\/klantverhalen\/daf-truck-nv\/"},"modified":"2024-01-02T10:53:37","modified_gmt":"2024-01-02T10:53:37","slug":"daf-truck-nv","status":"publish","type":"klantverhalen","link":"https:\/\/www.dataction.com\/fr\/klantverhalen\/daf-truck-nv\/","title":{"rendered":"DAF Truck N.V."},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb]
  1. DatAction<\/a><\/li>
  2. Klantverhalen<\/a><\/li>
  3. DAF Truck N.V.<\/li><\/ol><\/div>
    <\/div>[\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb bottom_padding=\u00a0\u00bb45″ constrain_group_7=\u00a0\u00bbyes\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb zindex=\u00a0\u00bb200″ overflow=\u00a0\u00bbvisible\u00a0\u00bb advanced_gradient_angle=\u00a0\u00bb0″ overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_color=\u00a0\u00bb#f4f4f4″ shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb shape_divider_height=\u00a0\u00bb100″ bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb shape_type=\u00a0\u00bbstraight_section\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/2″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_custom_heading source=\u00a0\u00bbpost_title\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1659519262524{padding-bottom: 15px !important;}\u00a0\u00bb][vc_column_text]DAF Trucks N.V. est le premier constructeur de v\u00e9hicules utilitaires en Europe. DatAction a r\u00e9cemment lanc\u00e9 avec succ\u00e8s une nouvelle application vocale chez DAF. Gr\u00e2ce \u00e0 des ajustements logiciels et des mises \u00e0 niveau du syst\u00e8me vocal, DAF a observ\u00e9 une nette r\u00e9duction des erreurs. 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tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbLa question\u00a0\u00bb font_container=\u00a0\u00bbtag:h3|text_align:left\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1691403296004{padding-bottom: 15px !important;}\u00a0\u00bb][vc_column_text]Les centres de distribution de DAF utilisaient un syst\u00e8me de pr\u00e9l\u00e8vement vocal fourni par un autre prestataire, mais ont rencontr\u00e9 divers probl\u00e8mes, notamment li\u00e9s \u00e0 la reconnaissance vocale et \u00e0 la n\u00e9cessit\u00e9 de prononcer des combinaisons complexes de chiffres de contr\u00f4le. Les temps d’attente lors de l’enregistrement et l’absence de r\u00e9activit\u00e9 du syst\u00e8me ont rendu la t\u00e2che difficile pour les cueilleurs, suscitant beaucoup d’irritation. \u00c0 certains moments, les cueilleurs ont m\u00eame d\u00fb recourir \u00e0 un scanner manuel pour effectuer les pr\u00e9l\u00e8vements, ce qui a entra\u00een\u00e9 une perte\u00a0d’efficacit\u00e9.[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbLa solution\u00a0\u00bb font_container=\u00a0\u00bbtag:h3|text_align:left\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1691403327164{padding-bottom: 15px !important;}\u00a0\u00bb][vc_column_text]Lors d’une visite du centre de distribution (DCW ou Distribution Center Walkthrough) effectu\u00e9e par DatAction, Honeywell et son partenaire Art4L, plusieurs lacunes dans le syst\u00e8me vocal existant de Paccar Parts ont \u00e9t\u00e9 identifi\u00e9es. Apr\u00e8s une analyse approfondie des logs, il est apparu clairement que des r\u00e9visions logicielles, une optimisation de la reconnaissance vocale et une simplification des instructions de picking \u00e9taient n\u00e9cessaires.<\/p>\n

    La nouvelle application a \u00e9t\u00e9 dot\u00e9e d’une technologie de reconnaissance vocale adaptative, r\u00e9duisant ainsi le risque d’erreurs de reconnaissance. En se basant sur les attentes de l’utilisateur, les mod\u00e8les de reconnaissance sont automatiquement et intelligemment ajust\u00e9s. Les dialogues de picking ont \u00e9t\u00e9 ajust\u00e9s pour mieux refl\u00e9ter la r\u00e9alit\u00e9 op\u00e9rationnelle, ce qui a permis d’assurer un d\u00e9roulement fluide et sans erreurs de l’ensemble du processus. De plus, en affinant les param\u00e8tres de reconnaissance, nous avons emp\u00each\u00e9 le syst\u00e8me de mal interpr\u00e9ter les commandes (appel\u00e9es substitutions\/insertions).<\/p>\n

    Sur le plan mat\u00e9riel, les anciens appareils vocaux Honeywell TalkMan ont \u00e9t\u00e9 remplac\u00e9s par le nouveau Honeywell TalkMan A720X, accompagn\u00e9s de casques sans fil SRX-3. Ces casques sont con\u00e7us pour supprimer efficacement les bruits ambiants. La t\u00e2che vocale est d\u00e9sormais compatible avec les nouveaux appareils (Linux) ainsi qu’avec les TalkMan existants (CE), permettant ainsi le remplacement des anciens appareils sans perturber les op\u00e9rations de l’entrep\u00f4t. Un investissement suppl\u00e9mentaire pour DAF n’a pas \u00e9t\u00e9 n\u00e9cessaire car nous avons conserv\u00e9 la m\u00eame interface avec le mainframe.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=\u00a0\u00bbyes\u00a0\u00bb content_placement=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_position=\u00a0\u00bbdefault\u00a0\u00bb row_position_tablet=\u00a0\u00bbinherit\u00a0\u00bb row_position_phone=\u00a0\u00bbinherit\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb pointer_events=\u00a0\u00bball\u00a0\u00bb][vc_column_inner column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbpadding-5-percent\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb centered_text=\u00a0\u00bbtrue\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ background_image=\u00a0\u00bb1010350″ background_image_position=\u00a0\u00bbcenter top\u00a0\u00bb background_image_stacking=\u00a0\u00bbdefault\u00a0\u00bb enable_bg_scale=\u00a0\u00bbtrue\u00a0\u00bb background_image_loading=\u00a0\u00bbdefault\u00a0\u00bb column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbsmall_depth\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb advanced_gradient_angle=\u00a0\u00bb0″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/2″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb column_padding_type=\u00a0\u00bbdefault\u00a0\u00bb][divider line_type=\u00a0\u00bbNo Line\u00a0\u00bb custom_height=\u00a0\u00bb350″][\/vc_column_inner][vc_column_inner column_padding=\u00a0\u00bbpadding-5-percent\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbsmall_depth\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb advanced_gradient_angle=\u00a0\u00bb0″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/2″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_color=\u00a0\u00bb#20295b\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb gradient_type=\u00a0\u00bbdefault\u00a0\u00bb column_padding_type=\u00a0\u00bbdefault\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbLe r\u00e9sultat\u00a0\u00bb font_container=\u00a0\u00bbtag:h3|text_align:left\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1691403363044{padding-bottom: 15px !important;}\u00a0\u00bb][vc_column_text]Les employ\u00e9s de DAF Trucks ont r\u00e9cemment commenc\u00e9 \u00e0 utiliser l’application vocale de DatAction. Gregory Morrone, responsable de l’am\u00e9lioration continue au PDC Eindhoven et chef de projet chez DAF, exprime son enthousiasme :[\/vc_column_text][nectar_single_testimonial testimonial_style=\u00a0\u00bbsmall_modern\u00a0\u00bb color=\u00a0\u00bbDefault\u00a0\u00bb quote=\u00a0\u00bbJ’ai \u00e9t\u00e9 tr\u00e8s impressionn\u00e9 par les performances de notre syst\u00e8me depuis le lancement de l’application. Ce que je trouve le plus important, c’est l’appr\u00e9ciation que je constate de la part de nos pr\u00e9parateurs \u00e0 chaque fois que je traverse l’entrep\u00f4t. Je re\u00e7ois m\u00eame un coup de pouce de temps en temps ! Alors : f\u00e9licitations \u00e0 tous pour cet excellent r\u00e9sultat ! \u00bb\u00a0\u00bb name=\u00a0\u00bbGregory Morrone\u00a0\u00bb subtitle=\u00a0\u00bbResponsable de l’am\u00e9lioration continue PDC Eindhoven et chef de projet chez DAF\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ width=\u00a0\u00bb1\/1″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][nectar_global_section id=\u00a0\u00bb1008610″][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

    Les centres de distribution de DAF utilisaient un syst\u00e8me de pr\u00e9paration vocale d’un autre fournisseur. Ils ont rencontr\u00e9 des probl\u00e8mes avec, entre autres, la reconnaissance vocale et les combinaisons complexes de chiffres de contr\u00f4le \u00e0 prononcer.<\/p>\n","protected":false},"featured_media":1012307,"template":"","class_list":["post-1013086","klantverhalen","type-klantverhalen","status-publish","has-post-thumbnail"],"yoast_head":"\nDAF Truck N.V. - DatAction<\/title>\n<meta name=\"description\" content=\"C.RO Ports \u00e0 Zeebrugge a \u00e9prouv\u00e9 des difficult\u00e9s \u00e0 maintenir une connexion constante. 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